Terms and Conditions of Service
Transparent operational standards, guaranteed airport grace periods, cancellation policies, and charter agreements of Yansel Transporte SRL.
Complimentary wait time for international arrivals with live radar telemetry.
Zero penalty or fee when canceled at least 24 hours prior to pickup.
DGII compliant NCF B01 & B15 corporate fiscal credit invoicing.
Introduction & Scope of Service
These terms and conditions govern private ground transportation, tourist transfers, executive corporate mobility, and bespoke excursions provided by Yansel Transporte SRL across the Dominican Republic. By inquiring, reserving, or paying for a transfer through our official communication channels, the client expressly accepts the operational guidelines set forth herein.
Bookings, Quotes, and Confirmation
A reservation is considered formally confirmed once the travel itinerary, vehicle class, and guaranteed fixed rate are agreed upon via our official channels (official WhatsApp concierge, corporate email, or online booking quote form). For corporate accounts, a formal purchase order or written billing authorization is required.
Airport Grace Periods (SDQ, PUJ, STI) and Departure Pickups
Yansel Transporte maintains a punctual and stress-free airport protocol for international and domestic passengers:
- • International Flights: We provide up to 60 minutes of complimentary wait time starting from the exact minute the aircraft wheels touch the tarmac, allowing ample time for customs and baggage claim.
- • Real-Time Flight Telemetry: We actively track flight numbers via live ADS-B radar. If airline delays occur, your chauffeur's arrival is automatically recalibrated at zero additional fee.
- • Hotel, Villa & Corporate Pickups: The complimentary grace period is 15 minutes from the scheduled departure time.
Modification and Cancellation Policy
Cancellations submitted at least 24 hours in advance carry no penalty or administrative fees. Cancellations requested with less than 6 hours notice or passenger no-shows (No-Show) may incur a 50% to 100% charge of the contracted rate due to vehicle reservation and chauffeur pre-positioning.
Luggage Limits & Vehicle Seating Capacity
Every vehicle in our fleet operates under maximum legal passenger and baggage allowances specified in our official fleet directory. Clients are required to disclose oversized cargo (such as golf sets, surfboards, mobility aids, or bulky travel cases) during booking to ensure the proper vehicle category is dispatched.
Fiscal Invoicing & DGII Tax Compliance (NCF)
To receive official Dominican Tax Invoices (NCF Type B01 for corporate tax credits or Type B15 for governmental entities), corporate clients must supply their valid Tax ID (RNC) and legal entity name prior to or immediately upon service payment.
Passenger Conduct, Road Safety & On-Board Standards
In strict compliance with Dominican transit laws and international safety regulations, wearing seat belts is mandatory for all occupants. Smoking, vaping, and the consumption of illegal substances are strictly prohibited inside all fleet vehicles. Our chauffeurs are trained to maintain a secure, comfortable, and executive environment.
24/7 Direct Concierge with Our Dispatch Operations
We coordinate bespoke corporate accounts, VIP delegations, and family itineraries across the Dominican Republic.